GetWell Health – Website Terms of Service
Effective Date: May 7, 2026
1. Acceptance of Terms:
By accessing or using the GetWell Health website (“Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use this Website. These Terms apply to all visitors,users, patients, customers, and others who access or use the Website.
2. Medical Disclaimer
GetWell Health provides wellness, urgent care, telehealth, vitamin IV therapy, peptide therapy, hormone optimization, nutritional services, laboratory testing, and related healthcare services. The information provided on this Website is for informational and educational purposes only and is not intended to replace professional medical advice, diagnosis, ortreatment. Use of this Website does not establish a provider-patient relationship unless and until you complete the appropriate intake, consent, and registration process with a licensed provider. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
3. Eligibility
By using this Website, you represent that you are at least 18 years old or have consent from a parent or legal guardian, that any information you submit is truthful and accurate, and that you will use the Website in compliance with all applicable laws and regulations.
4. Services and Availability
Services offered through GetWell Health may vary by location and provider availability. Certain treatments or therapies may not be available in all states or jurisdictions. GetWell Health reserves the right to modify or discontinue services at any time, refuse service where clinically appropriate, cancel or reschedule appointments, and update pricing without prior notice.
5. Telehealth Services
Certain services may be provided through telemedicine or telehealth platforms. By participating in telehealth services, you acknowledge and accept the inherent limitations and risks of remote healthcare services, including potential technical failures and limitations in physical examination. Additional consent forms may be required prior to receiving telehealth services.
6. Payments and Billing
Payment is due at the time services are rendered unless otherwise agreed upon in writing. By providing payment information, you authorize GetWell Health to charge your selected payment method for services, memberships, products, cancellation fees, or applicable balances. Memberships, packages, and prepaid services may be subject to separate terms and conditions.
7. Cancellation and No-Show Policy
Appointments canceled with insufficient notice or missed without notice may be subject to cancellation or no-show fees. Specific cancellation policies may vary by service type and location.
8. Membership Terms
If enrolled in a GetWell Health membership program, membership fees may recur automatically based on your selected plan. Membership benefits are non-transferable. GetWell Health reserves the right to modify membership pricing or benefits with reasonable notice. You may cancel your membership according to the terms outlined in your membership agreement.
9. HIPAA and Privacy
GetWell Health is committed to protecting your health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”). Please review our Privacy Policy for additional information regarding how your information is collected, used, and protected.
10. SMS and Electronic Communications
By submitting your contact information, you consent to receive communications from GetWell Health, including appointment reminders, follow-up communications, billing notifications, and marketing or promotional messages where permitted. Message and data rates may apply. You may opt out of marketing communications at any time by following unsubscribe instructions or replying STOP to SMS messages. Consent to receive text messages is not a condition of purchase or treatment.
11. Intellectual Property
All Website content, including logos, branding, graphics, text, videos, images, software, and materials, are the property of GetWell Health or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or commercially use Website content without prior written consent.
12. Prohibited Uses
You agree not to use the Website for unlawful purposes, attempt unauthorized access to systems or data, transmit malicious software or harmful code, interfere with Website functionality or security, or misrepresent your identity or medical information.
13. Third-Party Links and Services
This Website may contain links to third-party websites or services. GetWell Health is not responsible for the content, policies, or practices of third-party websites. Use of third-party services is at your own risk.
14. Disclaimer of Warranties
This Website and its content are provided “as is” and “as available” without warranties of any kind, express or implied. GetWell Health does not guarantee uninterrupted access, error-free operation, or the accuracy of Website content.
15. Limitation of Liability
To the fullest extent permitted by law, GetWell Health, its owners, employees, contractors, providers, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the Website or services.
16. Indemnification
You agree to indemnify and hold harmless GetWell Health and its affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Website or violation of these Terms.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the appropriate courts located in Tennessee.
18. Changes to Terms
GetWell Health reserves the right to modify these Terms at any time. Updated Terms will be posted on this Website with a revised effective date. Continued use of the Website following updates constitutes acceptance of the revised Terms.
19. Contact Information
GetWell Health Email: hello@getwellhealth.co
Phone: 615-651-6953
Website: www.getwellhealth.co
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms of Service.